Privacy Policy

At Thought Compass, your privacy is important to me. This Privacy Policy outlines how I handle any personal information you provide while using this website.

Information I Collect

I value your privacy and am committed to ensuring that your personal information is handled securely and transparently. It is important to m that this privacy policy is transparent. The personal information I collect includes:

Your email address when you subscribe to updates, request a consultation, or contact me directly.
Your phone number when you book a consultation, which allows me to contact you to confirm or discuss your appointment.
Website usage data collected through Google Analytics, Bing Webmaster Tools, and Rank Math, which helps me understand how visitors interact with my website.

I do not collect or store sensitive personal data such as payment information, addresses, or demographic details.

When you provide your email address or phone number, you are consenting to receive communications from me as outlined in this policy. If at any time you wish to stop receiving messages, you can request removal from my records.

Third-Party Services

I use the following third-party tools to improve my website’s performance and visibility in search engines:

Google Analytics – This helps me track website traffic, including the number of visitors, the pages viewed, and general user behaviour on the site. The data collected is anonymised and does not personally identify you.
Bing Webmaster Tools – This helps me understand how my site performs in Bing search results.
Rank Math – This SEO tool helps me optimise my website content for better search engine visibility.

These services may collect cookies and usage data, such as your IP address, browser type, and device information. However, my privacy policy ensures that this data is used only for website analytics and is not linked to any personally identifiable information.

To manage your cookie preferences, you can adjust your browser settings to block or delete cookies.

How I Use Your Information

I collect your email address, phone number, and website usage data solely for the following purposes:

Sending occasional updates about my services, workshops, or content related to hypnotherapy and personal development.
Responding to your inquiries when you contact me via the website.
Arranging and confirming consultations if you request one.
Sending appointment reminders or necessary follow-ups related to your consultation.
Assessing website traffic and performance using Google Analytics, Bing Webmaster Tools, and Rank Math.

I will never sell, share, or distribute your personal information to third parties. Your data will only be used to communicate with you directly and to improve my website’s performance.

If you decide that you no longer wish to receive emails or phone calls from me, you can request the removal of your details at any time by contacting me directly.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have certain rights regarding the personal data I hold about you. These rights include:

The right to access – You can request to see what personal data I hold about you.
The right to rectification – If any of the information I have is incorrect or incomplete, you can ask for it to be updated.
The right to erasure – You have the right to request that I delete your email address and phone number from my records.
The right to restrict processing – You can ask me to stop using your data for analytics or marketing purposes.

If you would like to exercise any of these rights, please contact me directly. I aim to respond to all requests within 30 days.

Data Security

I take the security of your personal information seriously. Your email address and phone number are stored securely and are accessible only to me. I have put appropriate technical and organisational measures in place to prevent unauthorised access, misuse, or disclosure of your data.

To further protect your information, I:

Store all data securely in encrypted formats.
Do not print or physically store any personal data.
Regularly review security practices to ensure ongoing protection.

While I take every precaution to keep your data safe, no method of transmission over the internet is entirely secure. If you have concerns about your data security, please get in touch.

Updates to This Policy

I may update this Privacy Policy from time to time to reflect changes in my business practices, legal requirements, or other operational considerations. Any updates will be posted on this page, and I encourage you to review this policy periodically to stay informed.

If significant changes are made, I may notify you via email.

Information Commissioner

I am registered with the Information Commissioner’s Office (ICO) and adhere to their guidelines on data protection and privacy. This means I follow best practices in handling personal data in compliance with UK GDPR and the Data Protection Act 2018.

My ICO registration number is ZB844010, and you can verify my registration or learn more about your data protection rights by visiting the ICO website

By being ICO registered, I commit to ensuring that your data is handled legally, fairly, and securely.

Cookies and Tracking

This website uses cookies and similar tracking technologies to collect anonymous website usage data through Google Analytics, Bing Webmaster Tools, and Rank Math. These cookies help me analyse how visitors use my site and improve its performance.

What this means for you:

No personally identifiable information is collected through these cookies.
Google Analytics may collect anonymised data such as IP addresses, browser types, and pages visited to analyse site traffic.
You can manage or disable cookies by adjusting your browser settings.

If you prefer not to be tracked, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Still Have More Questions?

If you have any questions about this Privacy Policy, how your data is handled, or your rights under GDPR, please don’t hesitate to get in touch. I will usually respond within two working days.

Thank you for trusting Thought Compass with your personal information.